Shipping policy

1. Order Processing Time

All orders are processed within 3-5 business days (Monday–Friday, excluding holidays).
Orders placed after 5 PM will be processed the next business day.

2. Shipping Rates & Delivery Times

We offer the following shipping options within the United States:

  • Standard Shipping: 7-15 business days
  • Expedited Shipping: 4=7 business days
  • Express Shipping: 2-3 business days

Shipping costs are calculated at checkout based on your location and selected method.

3. Free Shipping

We offer free standard shipping on all U.S. orders over $50 (you can adjust this amount).

4. Shipment Confirmation & Tracking

Once your order has shipped, you will receive an email with a tracking number so you can monitor your delivery in real time.

5. Shipping Carriers

We ship using trusted carriers such as:

  • USPS
  • UPS
  • FedEx

Carrier selection depends on your location and chosen shipping method.

6. Shipping Delays

While we aim to deliver within the estimated timeframe, delays may occur due to weather, high demand, or carrier issues. We appreciate your patience.

7. Incorrect Shipping Information

Please ensure your shipping details are correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by customers.

8. Lost or Stolen Packages

We are not responsible for lost or stolen packages once marked as delivered by the carrier. If you experience issues, please contact the carrier directly or reach out to us for assistance.

9. Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with photos, and we’ll make it right